Privacy Policy
At Kimchi Wimchi, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website or purchase our products. By using our website, you agree to the terms outlined in this policy.
1. Information We Collect
- Personal Information: We may collect personal information such as your name, email address, phone number, shipping address, and payment details when you place an order, subscribe to our newsletter, or contact us directly.
- Non-Personal Information: We collect non-personal information automatically when you visit our website, such as your IP address, browser type, pages visited, and other browsing information through cookies and similar technologies.
2. How We Use Your Information
We use the collected information for the following purposes:
- Order Processing: To process your orders, manage payments, and deliver products to your specified address.
- Customer Service: To respond to your inquiries, provide customer support, and address any issues related to your orders.
- Marketing: To send you promotional emails, updates, and special offers (you can opt out at any time).
- Website Improvement: To enhance our website, improve user experience, and analyze website traffic.
- Legal Compliance: To comply with applicable laws, regulations, and requests from law enforcement.
3. Sharing Your Information
Kimchi Wimchi does not sell, trade, or rent your personal information to third parties. However, we may share your information with:
- Service Providers: Trusted third-party service providers who assist us in operating our website, processing payments, and delivering products.
- Legal Authorities: If required by law, to comply with legal obligations, protect our rights, or respond to legal processes.
4. Security of Your Information
We take reasonable precautions to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure.
5. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance user experience and analyze website traffic. You can control the use of cookies through your browser settings, but disabling cookies may affect your ability to use certain features of our website.
6. Your Rights
You have the right to:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request corrections to any inaccurate or incomplete information.
- Deletion: Request the deletion of your personal information, subject to legal requirements.
- Opt-Out: Unsubscribe from marketing communications at any time by clicking the “unsubscribe” link in our emails.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read their privacy policies.
8. Changes to This Privacy Policy
Kimchi Wimchi reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with the updated date. We encourage you to review this policy periodically to stay informed about how we protect your information.
9. Contact Us
If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us at hi@kimchiwimchi.com.
Thank you for trusting Kimchi Wimchi with your information!