Terms & Conditions
Welcome to Kimchi Wimchi! By accessing or using our website and purchasing our products, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our services.
1. General
These Terms and Conditions govern your use of the Kimchi Wimchi website and all related services provided by Kimchi Wimchi. By using our website, you agree to be bound by these Terms and Conditions. If you do not agree, please refrain from using our services.
2. Product Information
- Kimchi Wimchi offers handcrafted kimchi made from high-quality ingredients. Product descriptions, including images, are provided for informational purposes and may vary slightly in appearance due to the handmade nature of the products.
- We reserve the right to modify or discontinue any product at any time without prior notice.
3. Orders and Payment
- All orders placed on our website are subject to availability and acceptance. Once your order is confirmed, you will receive an order confirmation email.
- Payment must be made in full at the time of ordering. We accept various payment methods, which will be displayed during checkout. Prices are inclusive of applicable taxes unless otherwise stated.
- Kimchi Wimchi reserves the right to refuse or cancel any order at our discretion, including but not limited to cases of suspected fraud, incorrect pricing, or if the product is out of stock.
4. Shipping and Delivery
- Shipping charges, processing times, and delivery timelines are outlined in our Shipping Policy. Kimchi Wimchi is not responsible for delays caused by factors beyond our control, including courier service disruptions or incorrect delivery information provided by the customer.
5. Returns, Refunds, and Cancellations
- Please refer to our Return, Refund, and Cancellation Policy for detailed information on our procedures regarding returns, refunds, and cancellations.
6. Use of Website
- You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else’s use of the website. Prohibited behavior includes harassing or causing distress to any other user, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within our website.
- Kimchi Wimchi reserves the right to terminate your access to the website if you breach these Terms and Conditions.
7. Intellectual Property
- All content on the Kimchi Wimchi website, including text, images, logos, and designs, is the property of Kimchi Wimchi and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or use any content from our website without express written permission from Kimchi Wimchi.
8. Limitation of Liability
- Kimchi Wimchi will not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use or inability to use our website or products, including but not limited to damages for loss of profits, goodwill, data, or other intangible losses.
- Our liability is limited to the maximum extent permitted by law. This includes any errors, inaccuracies, or omissions in the information provided on our website.
9. Indemnification
- You agree to indemnify and hold Kimchi Wimchi harmless from any claims, losses, liabilities, damages, costs, and expenses (including legal fees) arising from your use of our website, violation of these Terms and Conditions, or infringement of any third-party rights.
10. Changes to Terms and Conditions
- Kimchi Wimchi reserves the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be posted on this page with the updated date. Your continued use of our website and services after any changes constitutes acceptance of the new Terms and Conditions.
11. Governing Law
- These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these Terms and Conditions will be subject to the exclusive jurisdiction of the courts of India.
12. Contact Us
If you have any questions or concerns regarding these Terms and Conditions, please contact us at hi@kimchiwimchi.com.
Thank you for choosing Kimchi Wimchi. We appreciate your support!